Welcome to the Trendsetter Babe FAQ page! Whether you’re starting an online store or looking for verified vendor lists, we’ve got you covered. TSB connects you with trusted suppliers to help you launch and grow your business with ease. Find quick answers to your most common questions below.
Frequently Asked Questions
Understanding Our Terms and Conditions
FAQs
DIGITAL PRODUCTS
What are vendor lists?
Our vendor lists are downloadable digital files that include contact information for verified product suppliers—perfect for boutique owners, online store owners, or anyone starting a product-based business.
What’s included in the vendor lists?
Each list includes:
- Supplier contact information.
- Notes or tips where applicable.
Are the vendors verified?
Yes. All vendors are carefully vetted to ensure reliability and quality.
Can I get a refund or exchange on a vendor list?
Due to the digital nature of our products, all sales are final. We do not offer refunds, returns, or exchanges once the file has been delivered.
Can I share or resell the vendor list I bought?
No. Our vendor lists are for personal use only. Sharing, reselling, or distributing the files is strictly prohibited.
How do I receive my vendor list?
Once your payment is complete, you’ll receive an email with an instant download link. No physical shipping—just immediate access to your digital file.
How long does it take to receive my order?
Delivery is instant! You’ll receive your download link within minutes of purchase. If you don’t see it, check your spam or promotions folder. If the download email hasn’t arrived after 10 minutes, contact us at info@trendsetterbabe.com with your order number and we’ll resend it right away.
Do you offer custom vendor lists or business consultations?
We’re currently focused on ready-made lists, but we may offer custom services soon. Stay tuned by joining our email list or following us on social media.
PAYMENT
What Payment Methods Are Accepted?
We accept M-Pesa, Cash and all major credit and debit cards, as well as secure payment options like PayPal.
Is my payment information secure?
Absolutely. All payments are processed through trusted, encrypted payment gateways to protect your information.
Orders & Returns
Can I cancel or change my order?
Since our products are delivered instantly, orders cannot be canceled or changed once placed. Please review your cart carefully before completing your purchase.
Can I return a digital product?
Returns are not accepted on digital products. All sales are final.
My download link isn’t working. Help!
Email us at info@trendsetterbabe.com with your order number and we’ll fix it for you right away.
